Privacy Policy

1. Information We Collect

When you use our website or engage our services, we may collect:

• Contact information (name, email, phone, company) submitted via forms
• Technical information during remote support sessions (system details, logs, with your explicit consent)
• Standard web analytics data (IP address, browser type, pages visited)

2. How We Use Your Information

We use the information to:

• Provide and improve our IT support, networking, Starlink, and automation services
• Respond to inquiries and schedule remote assistance
• Send important service-related communications (we do not sell your data)
• Comply with legal obligations and protect against fraud

3. Remote Support Sessions

During remote support, we only access systems with your real-time permission. We do not retain unnecessary data after the session ends. All connections are encrypted. You may end the session at any time.

4. Data Security

We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at info@cybrtch.com to exercise these rights.

6. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the current version.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

CYBRTCH Technology Services
South Florida, USA
Email: info@cybrtch.com